PinPals Golf

Support

Need help with the PinPals website or iPhone app? Send us a message with a short description of what happened, the device you are using, and any steps that reproduce the issue.

Email support

Protect your account

PinPals support will never ask for your password, Apple ID password, or one-time verification code.

Common help topics

Account and sign-in

Include the email address tied to your account and tell us which sign-in method you use. Never send your password.

Location and nearby golfers

Check that Location Services are enabled for PinPals, or set a manual location from your profile when that option is available.

Photos, videos, and Round Cards

PinPals needs the appropriate Photos permission to choose media, upload gallery clips, or save a Round Card to your library.

Notifications

You can review notification access in iPhone Settings. If alerts still do not arrive, send us your device model and iOS version.

Reports and safety

Use the report or block controls in PinPals when possible. For an urgent account or content concern, email us with the relevant username and details.

Delete your account

Open PinPals Settings and choose Delete Account. If you cannot access the app, email support from the address associated with your account.

Contact PinPals

Email support@pinpalsgolf.com. If your question involves an account, contact us from the email address associated with it whenever possible.